Warranty Registration

1. Warranty Coverage: Our lifetime warranty covers defects in materials and workmanship from the date of purchase. The warranty is valid only for the original owner and is non-transferable.
2. Warranty Exclusions: The warranty does not cover damages or defects resulting from misuse, improper installation, accidents, unauthorized repairs or modifications, normal wear and tear, or any damages caused by factors beyond our control.
3. Proof of Purchase: To validate your warranty, please retain a copy of your purchase receipt or invoice. You may be required to present it for any warranty claims.
4. Warranty Claim Process: In the event of a warranty claim, please contact our customer service department at cs@ob-usa.com. Provide the necessary details, including the product information, description of the issue, and proof of purchase. Our team will guide you through the claim process and assist you accordingly.
5. Warranty Remedies: Depending on the nature of the defect, we will repair or replace the product, or provide an appropriate remedy as determined by our technical experts. The decision will be at our discretion.

By filling out and submitting this warranty registration form, you confirm that you have read and understood the terms and conditions of the warranty and agree to comply with them.